Terms and Conditions

§ 1 Scope and Contracting Party

These Terms and Conditions (`Terms`) apply to all services provided through the Guarentio platform (mobile app for iOS and Android and the web application at guarentio.app). The service provider is Uzay Durdu, Spiegelberg 3, 88090 Immenstaad am Bodensee, Germany (hereinafter `Provider`). By registering, the user agrees to these Terms. Conflicting terms of the user are not recognised.

Guarentio is intended exclusively for landlords and business users within the meaning of § 14 BGB (German Civil Code). Use by consumers within the meaning of § 13 BGB is not intended.

§ 2 Description of Services

Guarentio is a cloud-based Software-as-a-Service (SaaS) platform for managing rental properties. The Provider makes the following core features available to the user:

• Recording and managing rental properties and tenant data
• Tracking and documenting rent payments
• Expense management per rental property
• Rent payment history and overviews
• Tax overview (Basic plan and above)
• Analytics and export functions (Pro plan and above)
• Open Banking connection via Tink (where available and enabled)

The specific scope of features depends on the price plan booked (Free, Basic, Pro, Enterprise). The Provider is entitled to further develop the platform, add new features, or modify or discontinue individual features after prior notice.

§ 3 Registration and User Account

Using the platform requires registration. Users must provide accurate and complete information when registering. Registration is possible via email address and password, a Google account (OAuth 2.0), or Apple ID (Sign in with Apple).

Users are obliged to keep their login credentials confidential and to protect them from unauthorised access by third parties. Users are responsible for all activities carried out under their account, unless the Provider is responsible for the unauthorised access.

There is no right to registration or use of the platform. The Provider reserves the right to refuse registration without giving reasons or to suspend or delete an existing account in the event of a breach of these Terms.

§ 4 Right of Use / Licence

For the duration of the contractual relationship, the Provider grants the user a simple, non-transferable, non-sublicensable right to use the platform within the scope of the booked price plan. This right is limited to use by the user themselves as agreed in the contract.

In particular, users are not permitted to copy, modify, resell, rent, lease, make publicly accessible, or make available to third parties the platform or any part thereof without the Provider's express written consent.

§ 5 User Obligations

The user agrees:

• Not to enter false or misleading information
• Not to use the platform for unlawful purposes
• Not to introduce malware, viruses, or harmful content
• Not to use the platform in a way that excessively burdens the Provider's infrastructure
• To comply with applicable data protection laws, particularly when entering tenant data
• Not to grant third parties access to their user account

As a landlord, the user is solely responsible for the lawfulness of the data they enter (especially tenant data) and for complying with relevant data protection obligations towards their tenants.

§ 6 Prices, Payment Terms and Subscription

6.1 Available price plans

Guarentio is available in the following price plans. Current prices are available on the platform under `Subscription`.

• Free: Free of charge, up to 3 properties, basic features
• Basic: Monthly or annual billing, up to 10 properties
• Pro: Monthly or annual billing, up to 50 properties, advanced features
• Enterprise: Custom pricing, unlimited properties, additional services

6.2 Billing period and discounts

Paid plans can be billed monthly or annually. A discount is applied for annual prepayment compared to monthly billing (currently approx. 15–17%, depending on the plan). Exact prices and discounts are always shown on the platform's subscription page.

For annual billing, the total amount for the year is due in advance. Pro-rated refunds for early cancellation within an annual billing period are excluded unless required by law.

6.3 Due date and default

Invoices are due immediately. In the event of payment default, the Provider is entitled to restrict or suspend access to the platform until payment is received in full.

6.4 Price changes

The Provider reserves the right to change prices for paid plans. Price increases will be communicated to users by email at least 30 days before they take effect. Users have the right to cancel their subscription by the end of the current billing period in the event of a price increase.

§ 7 Term and Termination

7.1 Monthly subscriptions

Monthly subscriptions run for an indefinite period and may be cancelled at any time effective at the end of the current billing month.

7.2 Annual subscriptions

Annual subscriptions have a minimum term of one year. They may be cancelled with 30 days' notice effective at the end of the respective annual billing period. Without cancellation, the subscription renews automatically for another year.

7.3 Cancelling the Free plan

The Free plan may be terminated at any time by deleting the user account.

7.4 Extraordinary termination

Both parties are entitled to extraordinary termination for good cause. Good cause exists for the Provider in particular if the user breaches these Terms, fails to pay outstanding amounts despite a reminder, or misuses the platform.

7.5 Consequences of termination

After the contractual relationship ends, user data is deleted after a 14-day technical transition period, unless statutory retention obligations apply. Users are responsible for exporting any relevant data before cancelling.

§ 8 Availability and Maintenance

The Provider endeavours to ensure high availability of the platform. However, there is no right to uninterrupted availability. The Provider is entitled to temporarily restrict or interrupt the platform for maintenance, updates, or technical reasons. Scheduled maintenance windows will be announced in advance where possible.

§ 9 Limitation of Liability

The Provider's liability is unlimited for damage resulting from injury to life, body or health, and for damage caused by intentional or grossly negligent conduct by the Provider or its agents.

For slight negligence, the Provider is only liable for breach of material contractual obligations (cardinal obligations) whose violation jeopardises the purpose of the contract. In such cases, liability is limited to the typically foreseeable damage.

Any further liability of the Provider is excluded. In particular, the Provider assumes no liability for data losses not caused by gross negligence or intent, or for damage caused by incorrect data entry by the user.

§ 10 Data Protection

The collection and processing of personal data is governed by our Privacy Policy, which forms part of these Terms. By registering, the user consents to the data processing described therein.

With respect to tenant data entered by the user into the platform, the Provider acts as a data processor pursuant to Art. 28 GDPR; the user is the controller in this regard. A data processing agreement (DPA) will be made available by the Provider upon request.

§ 11 Amendments to these Terms

The Provider is entitled to amend these Terms with 30 days' notice. Amendments will be communicated to the user by email. If the user does not object within 30 days of receiving the amendment notice, the amended Terms are deemed accepted. The amendment notice will expressly point out the right to object and the legal consequences of remaining silent.

In the event of an objection, the Provider is entitled to terminate the contractual relationship as of the date the amended Terms take effect.

§ 12 Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). To the extent permitted by law, the place of jurisdiction for all disputes arising from or in connection with these Terms is the Provider's registered location in Immenstaad am Bodensee (Landkreis Konstanz, Baden-Württemberg).

If any provision of these Terms is or becomes invalid or unenforceable, the remaining provisions shall not be affected. The invalid or unenforceable provision shall be deemed replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

Uzay Durdu · Spiegelberg 3 · 88090 Immenstaad am Bodensee · Germany · info@guarentio.com